The health and safety of our patients, their families and JHM staff is our top priority. Our visiting guidelines for care partners balance preventing the spread of the coronavirus that causes COVID-19 with the needs of our patients and their loved ones. Policies may vary slightly depending on care needs and location. WOW, what a fantastic review, our team will be #purplecare happy to hear such praise! Thank you for leaving us such a good review and we hope your next call goes well too! Under no circumstances should you come to a Johns Hopkins medical facility to visit a patient if you: To call a prisoner via video via the purple visiting service, you need to download an app called « The Purple Visits App, » which you can get from Google Play or Apple`s App Store. Q. Will video calls resume when we have social visits again? Right now, secure video calls are replacing social visits. There may be plans to expand secure video calls in prisons, but nothing has been decided yet. What do I need to know to make sure my family can join the call? The primary appellant must be over 18 years of age. – You can only make video calls with people on your approved visitor list.
– For every secure video call, four people can join you and all must be registered for the call in the Purple Visits app. If the call shows someone who is not registered for the call or who is not on your visitor list, the call may be paused or terminated. We chat via video chat every Wednesday and Friday! » *HD calls are limited by your device and connectivity, to receive HD quality video calls, you must be connected to a reliable and high-quality WIFI signal and have an HD quality camera in your device.** When connecting via mobile Internet, data charges may apply. Contact your supplier for more detailsWe are always happy to hear from you! If you have any comments, questions or concerns, please an:help@purplevisits.com us email or follow us on Twitter: twitter.com/purplevisits@purplevisits (b) Purple Visits has reasonable grounds to suspect that you are using the Software to violate the law or prison rules. We know how important it is for friends and family to stay in touch with loved ones in prison. Secure video calls are just one way to do this, as are face-to-face visits and other options. Purple Visits is an easy-to-use service that has proven invaluable since the coronavirus. Easy to set up and only took about 24 hours to be checked; Children can only be added with a selfie and basic information. I hadn`t seen my son since March due to restrictions, so the only contact I had was through letters and phone calls. Being able to see it on the screen in real time was fabulous! I can only ask for one purple visit a month, but I don`t know if it`s just his prison rules or nationwide. The sound quality was excellent, very slight delay, but not noticeable after a few minutes.
I only had a problem during the call when the system recorded a screen I have on the wall (photo of grandson) and paused the video for about a minute due to « unverified face detected ». It`s hard to keep your phone still for half an hour, so I`d suggest a good setup before we start. It has an icon to rotate the camera (I wanted to show it my new car), but I was nervous that the system would lock again if it saw another image on the wall (lol!), so I didn`t use it. Considering I can`t visit, this is definitely the best thing to do! In the purple visit video call app, add your loved ones in detention under the term « Contact Us. » So if we ask you to add a contact, it means you need to add the person in custody you want to make a video call with.